FAQ's

What forms of payment are accepted?

American Express, MasterCard, Optima, Visa

What is your cancellation/refund policy?

Cancellation will only be accepted for the 3 Days of Fashion event. There is a $50 cancellation fee. Cancellations before June 11, 2007, will receive a refund in the amount of $200. No refunds will be made after June 11, 2007.

The tickets for the Debut Party event are non-refundable.

How do I cancel a reservation?

Cancellations will only be accepted for the 3 Days of Fashion event and can be made by contacting the FIDM Special Events Department at 1.800.262.3436.

Will I receive tickets in the mail?

FIDMEvents.com is an online reservation service only. No tickets will be mailed, but you must have a reservation to attend an event at FIDM. Your payment confirmation/email is your receipt. We recommend that you print one for your records. You will check-in at the event and may be required to show your receipt.

How do I use a promotional code or coupon?

If you have been issued a promotional code or coupon by a representative of FIDM, you will be asked to enter it during the check-out process.